为何选择 Waygate Technologies 的视觉服务计划?
 
视频内窥镜综合服务计划旨在帮助客户减少设备停机时间、降低维修成本、保持设备状态、确保安心使用。
 
减少设备停机时间

我们希望客户快速取回设备,以降低停机成本。 当客户维修系统时,会获得租赁设备积分。

设备保护

制定适当的常规预防性维护计划并保留所有维修记录,可帮助客户规划设备长期保养费用

降低维修成本

根据本计划,Waygate Technologies 服务团队会为客户制定年度预防性维护计划。 通过系统评估和提前完成预防性维修,有助于避免今后高昂的修理费用。 额外维修和维修所需配件的折扣也包括在内。

安心无忧

客户会按需获得保修,避免意外采购麻烦,节省维护或维修费用。

 

Waygate Technologies(前身为 GE Inspection Technologies)是无损检测解决方案的全球领导者,在确保质量、安全和生产率方面拥有超过 125 年的经验。

visual care plan 2
宣传册:视频内窥镜视觉服务计划

详细了解视觉服务计划方案

What’s included in the Visual Care Plan
Preventive Maintenance

One preventive maintenance per system is included in both Visual Care Basic and Visual Care Plus plans. During the preventive maintenance we will conduct a full evaluation of the system, software updates, tip measurement verification and tip cleaning, and minor articulation section steering adjustments. If deemed necessary, the folllowing repairs are included under preventive maintenance: braid & sheath replacement, tip optic threaded thimbles replacement, tip optics seals replacement, and any handset related repairs.

Accidental Damage Coverage*

Visual Care Basic: Any repairs needed outside of the preventive maintenance tasks will be quoted separately.

Visual Care Plus: Up to one (1) full system repair is included throughout the duration of the contract.

Additional Repair Discounts

Visual Care Basic: Outside of the preventative maintenance that is included, up to one (1) repair is eligible to receive a discount* off Seller’s standard repair rates.

Visual Care Plus: Outside of the preventative maintenance and accidental damage that is included, up to two (2) repairs are eligible to each receive a discount* off Seller’s standard repair rates.

*Discounts off repairs are in accordance to plan type selected.

Extended Repair Warranty

For both Visual Care Basic and Visual Care Plus plans, Buyer will receive a one (1) year warranty on repairs of their equipment.

Discounted Accessories

Discounts on accessories are included in both Visual Care Basic and Visual Care Plus plans and the discount is in accordance with the plan type selected. Accessories elligible for discount include acessories needed for repairs, such as new tips and battteries, and select accessories such as shiping and storeage cases, cleaning kits, and more.

Upgrades Discount

Discounts on upgrades are included in both the Visual Care Basic and Visual Care Plus plans and the discount is in accordance with the plan type selected. The discount can be applied towards both hardware and software upgrades.

Training Credits

Visual Care Basic: Three (3) training credits to be used at any point during contract period. 

Visual Care Plus: Five (5) training credits to be used at any point during contract period.

Rental Unit Credit

A rental unit credit* is included in both Visual Care Basic and Visual Care Plus Plans.

*The rental unit credit is subject to regional rental unit availability. In the event a rental unit credit cannot be offered, a discounted rental unit will be offered instead.


Why is Preventive Maintenance important?

A Preventive Maintenance check is a critical element of the Visual Care Basic and Visual Care Plus Plan. Listed below are a few examples of the services that are included in the check and describes how they help prevent future costly repairs.



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Braid and Sheath Replacement

When deterioration starts on the Braid & Sheath, the leak integrity becomes compromised. Left unrepaired, debris and liquids can migrate inside, potentially affecting the optical lens train, fiber optics (light guide), and the camera wire harness, compromising the camera head and resulting in a more costly repair.

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Articulation Steering Adjustments

During the Preventive Maintenance visit, minor articulation steering adjustments will be performed to improve the steering performance. 



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Tip Optic Threaded Thimbles Replacement

By replacing threaded tip optic thimbles that have become compromised, we are helping to prevent potential future threading issues of the camera head, helping to avoid a costly camera head replacement.

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Tip Optic Seals Replacement

By periodically replacing loose or missing tip optic seals, you are increasing the longevity of your tips. If left unreplaced, you risk poor image quality due to dirt, debris, or moisture getting into the optical path between the camera head and tip. This can compromise the image quality by creating a blurry image and/or glare due to light straying into the optical path. 


视觉服务计划常见问题
什么是视觉服务计划?

视觉服务计划是一项面向视频内窥镜用户的综合服务计划,旨在帮助您减少设备停机时间、降低维修成本、保持设备状态、确保安心使用。

视觉服务计划如何实施?

视觉服务计划有两种版本可供选择,我们的基础版和更加全面的增值版。两种计划都将涵盖一个系统,一个系统由一个探头和内窥镜主机组成。 一次两种计划都包含了一次年度预防性维护检查,Waygate Technologies 团队将把检查安排在您方便的时间进行。

视觉服务计划所含内容?

一次年度预防性维护到访、一次意外损坏保险*、维修折扣、优先维修响应、延长保修、配件与升级折扣、最多五个培训积分、租赁设备积分或租赁设备折扣以及享受折扣价的额外探头保险。

*通过视觉服务增值版计划获取

如何使用培训积分?

视觉服务计划基础版和视觉服务计划增值版均包含培训积分,可用于兑换卖方预先设定的培训课程。 所有培训课程均由讲师通过远程教学的形式进行实时授课。 一个培训积分可为一名学生注册卖方的培训课程。

涵盖了哪些系统?

视觉服务计划仅涵盖标准 Mentor Visual iQ 视频内窥镜、Everest Mentor Flex VideoProbe™ 和标准 XL Vu(D 型)视频内窥镜。

费用如何?

价格取决于您所选择的计划类型以及所涵盖的系统类型。 立即联系我们获取报价,进一步了解视觉服务计划如何为您节省成本。

如何开始?

请联系您当地的销售代表或访问我们的网站填写联系表。

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