ESG PRIORITY

KEY PERFORMANCE INDICATORS1

2019

2020

2021

SDG

Attracting, retaining, and developing talent

% of employees competing professional development planning with their manager2

 

31,960

30,906

32,239

8 - Decent work and economic growth

 

 

% of voluntary employee attrition

6%

6%

8%

 

 

# of employees participating in leadership development programs (ASPIRE, IMPACT, CULTIVATE)

>416

438

393

 
 

Average hours of training per employee*

 

 

17

 

Diversity, equity, and inclusion (DEI)

% of people who identify as women in workforce, senior leadership, and board of directors

17%, 21%, 22%

18%, 17%, 33%

19%, 18%, 33%

5 - Gender equality

10 - Reduced inequalities  

% of US employees who identify as people of color

35%

36%

36%

 

% of US employees who identify as people of color in senior leadership positions*

 

 

25%

 

% of people of color in US who identify as women

 

 

25%

 

% of women in STEM roles*

 

 

11%

 
 

Amount spent with diverse suppliers and small businesses3

$132M

$93M

$83M

 
Community and stakeholder engagement

Total company in-kind and financial charitable contributions

$26M

$119M

$45M

4 - Quality education

Volunteer service hours

29,673 

7,161 

16,905

 

1 The key performance indicators should be read in connection with the Methodology of Selected People Metrics in the 2021 Corporate Responsibility Report.

2 2019 value is not comparable due to change in calculation. Restatement of 2020 metric due to improvements in methodology.

3 2019 value not comparable to 2020 or 2021 due to change in metric calculation. 2019 metrics include spend in US only.

* New 2021 metric