Our Management System
The Baker Hughes HSE Management System is an enterprise-wide framework that drives continual improvement in our performance and legal compliance across our operations globally. It includes more than 50 global operational control procedures that detail the minimum requirements for managing health, safety, and environmental risk in our operations, which apply to all of our employees, sites, and operations globally, including contractors and third parties working on behalf of Baker Hughes.
These policies and procedures conform to the recognized International Organization for Standardization (ISO) certifications noted below. We take a multi-tiered approach that enables region, product company, and product line leadership to create localized procedures based on location, work activities, and/or operating environments. This approach helps us comply with relevant legislative, regulatory, internal, customer, works councils and industry requirements. For key operations and based on business needs, we hold individual or multi-site certifications to these standards. These certifications include manufacturing, operations, and administration across our regions and product companies, which were all maintained in 2021:
- 99 sites were certified to ISO 14001, the international standard for environmental management systems.
- 71 sites were certified to ISO 45001, the international standards for occupational health and safety management systems.
- 270 sites were certified to ISO 9001, the international standard for quality management systems.
- In addition, our internal standards are aligned to ISO 50001, the international standard for energy management systems in support of our energy-efficiency goals.
Fostering a strong safety culture
As outlined in our HSE Policy, signed by our CEO, our commitment to HSE starts at the highest levels of our company and is embedded throughout all layers of the organization. All employees have a responsibility and are empowered to actively "own HSE" to ensure the health and safety of everyone around them. We take a risk-based approach and apply human performance safety principles in how we lead and how work gets done.
Our teams are required to complete recurring training. We offer 263 unique HSE courses including foundational training required for all employees along with workplace and job-specific training. Throughout the year, we continued to streamline and digitize our training curriculum, removing duplicative courses and strengthening content offerings. During 2021, 618,237 individual HSE training sessions were completed.
We set clear targets and regularly track and assess our progress through annual management reviews, site self-assessments completed based on site risk criteria, internal audits conducted by trained employee auditors, and external annual audits from customers and the ISO registrar.
Baker Hughes' Process Safety risk management program is aligned to industry standards and best practices, aimed at preventing or mitigating events that can cause catastrophic safety or environmental consequences. The program includes training, global and business-specific procedures, risk assessments, barrier management checklists, process safety operations fundamentals, management of change, audits, threat response drills, among other elements. Our ambition to achieve zero process safety events drives our strategy and approach, which is centered around the following principles:
- Process safety hazards and risks are understood across the company
- Process safety is intrinsic to product and service delivery
- Sound risk mitigation is applied through operational and asset integrity
- Process safety is sustained through continual learning and improvement
A comprehensive training curriculum was developed over the last two years and expanded in 2021, tailormade for the complex and multi-variate nature of our operational risk profile. It was designed to create technical awareness on risk and recognition of hazards generally, with more detailed technical content for specific audiences. This advanced training focuses intensely on barrier management, operational readiness, contingency planning, and event reporting.
Collectively, the curriculum creates a pathway to technical competency in Process Safety, including:
- Technical awareness
- Event reporting and classification
- Risk control using barrier management
- Chemical manufacturing
- Management of change
- Risk assessment and management - a risk-based thinking approach
1 Total recordable incident rate calculated using OSHA standard.
2 Work-related ill health metrics are reported in accordance with the GRI standards which are based upon the OSHA guidelines. GRI defines ill health as work-related injury or ill health that results in any of the following: death, days away from work, restricted work or transfer to another job, medical treatment beyond first aid, or loss of consciousness; or significant injury or ill health diagnosed by a physician or other licensed healthcare professional, even if it does not result in death, days away from work, restricted work or job transfer, medical treatment beyond first aid, or loss of consciousness.
3 Occupational cancer, biological agents and infectious or parasitic diseases, mental and behavioral diseases, and other diseases accounted for 0% of illness in 2021.
4 Metric first reported in 2020.