Build safe and effective remote operations on the industry’s most robust infrastructure
The success of remote operations depends on robust communications networks that can transmit data securely and reliably from wellhead or rig site to office in a matter of seconds—and back again.
Deliver information securely and with maximum uptime across all your assets
Whether we’re retrieving data from a well or sending commands to an automated drill bit, Baker Hughes provides robust, customizable infrastructure solutions that move data quickly, securely, and reliably.
Learn more about how we can help you with infrastructure
Get maximum availability from our Global Data Centers
Our ISO-certified Global Data Centers offer secure, low-cost hosting services, maximum uptime, and it just works—all the time.
Uptime of 99.99%
Automatic failover systems to protect your data flow
Flexible and scalable infrastructure
Tell us what you need
We can easily customize our remote-operations solutions to meet any local requirement. You get the same applications, quality, and security, wherever you need your data to be.
Your data stays where you need it to stay
Our global footprint gives us extensive local knowledge
Transfer your data fast and reliably
Our network is reliable, fast, and secure. Rig or well data land on your web browser or mobile device within seconds, along with refined insights from our applications.
Don’t compromise on data security
Your security always comes first. We extend our virtual private network all the way to the rig or wellsite, and encrypt data with the most robust protocols at every stage of transmission.
ISO 27001 certification for data security
Authentication and titling system keeps data customer secret
Data always encrypted, whether at rest or in transit
Guarantee optimum outcomes
From testing to end use, our ISO-certified change-management systems establish robust procedures for risk-assessment and escalation, guaranteeing repeatable, streamlined outcomes.
Rigorous risk assessment and mitigation
Clearly structured escalation procedures
Thorough testing before switching to remote operations
Leverage round-the-clock support from real people
Whether you're leveraging our Global Support Center or a dedicated local hub, our 24/7 support teams have the domain expertise to resolve any need, from networks to apps to tools.
24/7 phone and email support, 365 days a year
Support for our software applications
Secure data-feed support
ROS team uses RSS/motor combo to drill 1.95 miles in 24 hr, save 30% in costs and set new record
Executed drilling operation remotely with only a single MWD hand at the well site