Panametrics has an experienced staff of customer support personnel ready to respond to your inquiries and to support your onsite or remote needs. Our flexible and scalable support services offerings range from training and product repairs to extended warranties and field assessments.
- Field Services – We make sure your flow, gas, and moisture equipment is properly installed and deliver the insights you need to optimize efficiency, maximize profit, and remain in regulatory compliance. Contact Field Service
- Calibration & Repair Services – We offer calibration and repair service to ensure accuracy and precise measurement of your equipment. Moisture probes require regular calibration, and Panametrics recommends 6-12 month calibration intervals. For easy access to calibration data and certificates, visit our RMA Portal tool. Return Material Authorizations (RMA) can be placed using the RMA Portal Tool or by contacting our Service Customer Care team for support.
- Technical Support - Panametrics’ enterprise technical support team is available to assist with customer needs and answer questions for all aftermarket inquiries. Contact Technical Support
- Training & Product Education – Our versatile training curriculum allows qualified Panametrics instructors to customize course topics based on relevant equipment at your site. We offer online training and in-person training options to best meet your site needs. For in-person training contact your local Field Service team. Read more about our training offerings.
Whatever your support needs, Panametrics Services has a solution for you. We offer full-coverage Supporting Service Agreements that eliminate concern by putting the power and experience of the Panametrics' team to work by monitoring and resolving any issues that may arise. Read more about how Panametrics can help support your service needs.
Contact information for Service Customer, Field Service, and Technical Support - Click Here
New Announcement: PanaConnect
The new PanaConnect provides customers a remote diagnostics kit that enables rapid troubleshooting and reduces downtime in the event of an issue with a Panametrics flow meter.