Baker Hughes Cookie Notice

Last Updated: 28 Jun 2023

This Cookie Notice forms part of Baker Hughes privacy notices as incorporated by a link. This Cookie Notice describes how Baker Hughes Company and its wholly and majority-owned entities (collectively, “we,” “our,” “us,” or “Baker Hughes”) use cookies and other tracking technologies (collectively, “Cookies”) on our websites, including and, (collectively, the “Websites”) and our digital product and service offerings (collectively, the “Service”). We also embed vendor’s tools within our Website and Service to provide additional functionality, such as virtual chat features or the ability to display video. This Cookie Notice describes: 

  • what Cookies are and what they do;
  • the types of information collected by Cookies;
  • how and why we use Cookies;
  • when and how other companies may use Cookies on our Websites; and
  • your rights and choices regarding our use of Cookies on our Websites
1. What are Cookies?

A Cookie is information, often a small text file, saved by your internet browser when you visit a website. Cookies store or provide information to help our Websites and Services work. Some Cookies recognize your device (such as your computer or smartphone) when you visit our Websites again, and some Cookies can help us understand your use of our Websites and Services over time. For example, Cookies might be used to:

  • allow the Websites and Services to recognize the preferences you have set on our Websites or your username;
  •  personalize your browsing experience on our Websites and Services by showing you information likely to be more relevant to you; or
  • collect information about which pages on our Websites or Service you viewed or selected and how you interacted with our content during your visit or over multiple visits
2. What Kind of Information Do Cookies Collect and Store?

Cookies often store the name of the website and a unique ID associated with your browser or device. This information allows the relevant website to retrieve the correct information. Frequently, Cookies are used to collect and store your personal preferences, information needed to authenticate you as a valid website visitor, your IP address, your contact details, your browsing history, and information about your use of a website, such as the links you click, how often you visit the website, and how you arrive at the website. Cookies cannot read other information on your device. They simply retrieve the information stored in each Cookie.

3. How Long are Cookies Kept on Your Device?

Cookies vary in how long they are stored on your device. We use both Session Cookies and Persistent Cookies on our Websites and Service.

Session Cookies” are temporary Cookies that last for only a single browsing session. The information they collect is stored in temporary memory and erased shortly after you leave our Websites or Service or close your browser.

Persistent Cookies” are stored on your device until you take steps to remove the Cookies or until a particular Cookie’s expiration date (often several months after the Cookie is placed on your device). Persistent Cookies can record information from each visit you make to our Websites or Services as long as they remain on your device.

4. How and Why Do We and Others Use the Information from Cookies? 

Cookies are used by us primarily to collect and to be able to analyze information about your interactions with our Websites and Services. We use this information to improve our Websites and provide better service to you. In particular, our Websites and Services use the following types of Cookies for the purposes explained below.

  • Strictly Necessary. These Cookies are necessary for our Websites and Services to function and cannot be turned off without losing Website and Service functionality. These Cookies are used, for example, for the security of our Websites and Service, and to administer your privacy preferences. In some instances, we give information from these Cookies to our vendors who assist us with, for example, the security of our Websites and Services, including those vendors who provide strictly necessary Cookies. 
  • Functional. These Cookies enable our Websites and Services to provide enhanced functionality and personalization. They may be placed by Baker Hughes or by vendors whose services we have added to our Websites or Services. Functional Cookies are usually set in response to actions you take to request certain services from us, such as setting your privacy preferences, creating an account, or completing forms. We may allow our vendors to place Functional Cookies and give information from these Cookies to our vendors who assist us with, for example, our online applications, webforms, and feedback or survey tools.
  • Performance. These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Websites and Services. They help us understand, for example, which pages are the most and least popular and how visitors move around the Websites and Services. Information these Cookies collect is typically aggregated to provide analytics. We may allow our vendors to place performance Cookies and give information from these Cookies to our vendors who assist us with, for example, Website and Service user identification, Website and Service consistency, and data analytics.
  • Targeting. These Cookies may be set on our Websites by our advertising and marketing partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other Websites. They do not store information that directly identifies you, but they do use information that uniquely identifies your browser or device, and which may be combined with other information to identify you or to link your devices to you. We may allow our vendors to place Targeting Cookies and give information from these Cookies to our vendors who assist us with, for example, targeted content, social media, and advertising and marketing of our products and services

We and our vendors may link the information collected by Cookies to other information collected about you. Additional information about the Cookie vendors Baker Hughes typically works with is in the chart below. You may find full details about our Cookies here  Each of these vendors may collect or receive information from visitors to our Websites.

Privacy Policy
Adobe products are used to provide analytics to help us track and study the use of our Websites to improve their performance. We also use Marketo, an Adobe product, to automate marketing tasks.
Technologies    Akamai Technologies provides cybersecurity features and content delivery network that helps to ensure the security, integrity, and performance of our Website.
Baker Hughes uses various Google products, including Google Ads, Google Analytics, and Google Tag Manager, to understand our Website traffic, whether the same person is visiting our Website from multiple devices, and advertising performance.
Hotjar helps us understand how visitors are using our Websites and provides analytics to assist us with improving our Websites.
iCIMS provides cloud-based human resources and recruiting software to support our applicant and hiring processes. You may encounter iCIMS Cookies on our Careers Websites.
LinkedIn offers products that we use to get detailed insights about our Website performance and to advertise and understand the effectiveness of our advertising.
Baker Hughes uses Facebook Connect and the Facebook Conversions API and may use other Meta Business Tools. Facebook Connect allows you to use your Facebook account credentials to log in to our Websites without creating a separate account. The Facebook Conversions API allows us to improve our marketing strategies and understand the efficacies of our advertising.
We use Microsoft Advertising to support our advertising and related measurement of our advertising campaign efficacy.
New Relic
Baker Hughes uses New Relic to assist with the identification of performance issues on our Websites, so we can fix them more quickly.
OneTrust is used to manage Cookie consents for our Websites when such consent is required.
Phenom People
Phenom People supports our applicant and hiring processes. You may encounter Phenom People’s Cookies and interactive chat feature on our Careers Websites. Please note that Phenom People’s chat feature may capture and keep the contents of your chats as a transcript.
We use Twitter Ads, Twitter Analytics, Twitter’s Universal Web Tag, and other Twitter tools to advertise on Twitter and measure the effectiveness of our marketing campaigns on Twitter.
YouTube Cookies may be used when our Websites provide embedded video content to provide this functionality to you.
5. What Rights and Choices Do You Have About the Use of Cookies?

You can choose not to allow Cookies on our Websites or Services; however, blocking some types of Cookies may affect your ability to use our Websites or Services, or personalized content. The rights and choices available to you may differ based on your location or resident status. All visitors to our Websites and Services should be able to use at least one of the following options to restrict our use of Cookies.

Consenting to Cookies and Updating Consents 

In some locations, we cannot place Cookies without your consent. When we require your consent to Cookies, you will be shown a pop-up cookie notification banner when you first visit our Websites. You will have the option to “Accept All”, “Reject All Non-essential Cookies”, or make additional choices before confirming your consent with the “Confirm My Choices” button within our Cookie Preference banner. If you select “Accept All,” we take that to mean that you have consented to our Cookies unless you have separately disabled them using your own browser settings (see “Opting Out of Cookies Using Your Browser” below). Note that when you consent to Cookies on our Websites and Services, you may withdraw your consent or change your Cookie preferences at any time by selecting “Cookies” in the Websites’ footer. Strictly necessary Cookies will continue to be placed without consent and will be used even when you reject all cookies.

Opting Out of the Sale or Sharing of Personal Information – California Residents

Some of the ways in which we share personal information from Cookies with our advertising and marketing partners for targeted advertising or disclose it to other companies for their commercial purposes or for our benefit may give you a right to opt out of our use of your personal information for these purposes. For example, Baker Hughes may choose to share personal information with our advertising and marketing partners for targeted advertising. Targeted advertising helps us connect you with the services most likely to be of interest to you. If you are a California resident, you have the right to opt out of the sale of personal information and our sharing of personal information for targeted advertising. If you wish to opt out, please send an email HERE

Opting Out of Cookies Using Self-Regulatory Programs 

Two key self-regulatory programs are available to help you control the use of Cookies on your browsers – the Digital Advertising Alliance and the Network Advertising Initiative. Both programs help to regulate vendors in the digital advertising space. One function of their self-regulatory programs is to give you the ability to opt out of targeted (or interest-based) advertising, including Cookies, from their member companies. If you live in the United States, Canada, or the European Economic Area and United Kingdom, you can visit the relevant Digital Advertising Alliance website to find a convenient place to opt out of targeted advertising for participating vendors for each region – Ad Choices (US), Your Ad Choices (Canada), or Your Online Choices (EEA and UK). The Network Advertising Initiative assists with opt outs through their Opt Out of Interest-Based Advertising webpage.

Opting Out of Cookies Using Your Browser

You may be able to disable Cookies using your browser settings. Please review your browser’s instructions or visit for general information. You also may be able to use a Global Privacy Control browser signal or other recognized opt-out preference signal, allowing you to opt out of the online sharing of personal information that we collect through Cookies for our own uses. We recognize such signals to the extent feasible. Please note that these browser-based signals need to be activated through the appropriate settings for each browser you use to access our Websites or they will not be uniformly effective.

6. Changes to this Cookie Notice 

We periodically review our use of Cookies and will update this Cookie Notice as our practices change. We will indicate at the top of this Cookie Notice when it was last updated.

7. Contact Us 

If you have any questions about this Cookie Notice or our privacy practices, you may email us HERE. For other questions, please visit our Contact Us page.