Highlights
Highlights
Benefits
- Quick access to OEM field operation knowledge, eliminating the time and cost of mobilization to site
- Direct contact with multiple experts—not only Field Service Engineers, but also wider engineering teams, and suppliers
- Open connection to all OEM tools for real-time retrieval of all documents, specifications, and drawings
Features
- Remotely located Field Service Engineers support execution of on-site activities through advanced communications devices
- HMI remote control to start units, implement upgrades, and optimize the combustion system
Applications
- Planned maintenance execution
- Midstream and downstream oil and gas
- Upgrade, installation, commissioning, and start-up
Overview
Overview
Our turbomachinery service teams deliver a wide range of remote support for field activities—enabling faster solutions and eliminating the complex logistics associated with mobilizing engineering personnel to customer sites.
Field execution
- Experienced FSEs remotely connected to support facility crew with installation, outage, and upgrade activities
- Daily outage report and lessons learned
- Red-flag reviews for execution
- On-demand remote support
Commissioning and start-up
- Instruction for field modifications
- Technical packages for installation and commissioning
- Remote execution of loop checks, functional tests, and unit start-up after outage/upgrade/installation
DLE/DLN tuning
- Expert remote optimization of combustion system, requiring only minimally skilled personnel to assist at the site
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