Elevate Your Ultrasound Equipment Performance

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As world-leaders in NDT and ultrasonic testing, we at Waygate Technologies know the importance of accurate and reliable inspections in order to ensure product quality and safety. We are also aware of the challenges which come with such inspections as they require constant calibration and certification of ultrasonic testing assets. Consequently, we are here to assist in mastering this challenge and to help you get the most out of your UT equipment.

By using Krautkrämer’s Calibration and Certification Services, worries about compliance with regulatory standards, accuracy of inspection results or operational efficiency are a thing of the past. With the recently obtained accreditation of ISO/IEC 17025 from the German Accreditation Body (DAkkS), we add another important milestone to further increase your confidence in product integrity. The new accreditation bolsters the portfolio of industry standards to which we comply, among them for example ISO 18563-1:2022 and ISO 22232-1:2021.

To review the official accreditation by DAkkS, click here: 

/sites/bakerhughes/files/2025-04/dakks_accreditation_en_070225.pdf

 

Please contact us according to your region:
Europe
UK
USA/Canada

UT Testing Machines

waygate.usa@bakerhughes.com

 

UT Standard Products

waygate.usa@bakerhughes.com

South America

UT Testing Machines

waygate.latam@bakerhughes.com

 

UT Standard Products

waygate.latam@bakerhughes.com

India

UT Testing Machines

waygate.india@bakerhughes.com

 

UT Standard Products

waygate.india@bakerhughes.com

MENAT

UT Testing Machines

waygate.mea@bakerhughes.com

 

UT Standard Products

waygate.mea@bakerhughes.com

Japan

UT Testing Machines

UT.Services.Japan@bakerhughes.com

 

UT Standard Products

UT.Services.Japan@bakerhughes.com

China
Rest of Asia

UT Testing Machines

asiaservice.rvi@bakerhughes.com

 

UT Standard Products

asiaservice.rvi@bakerhughes.com

NDT Calibration and Equipment Services When You Need Them
 
NDT Equipment Repair Service

When you need assistance at your site, connect with our Remote Support experts. They troubleshoot over the phone, initiate that a Field Service Engineer will be sent to your site, prepped with all the information and recommendations from Remote trouble shooting. In order to be well prepared for any time critical system-down event, we strongly recommend having a Remote Service Agreement in place with us which enables us to help you instantly.

Onsite NDT calibration service and NDT electronics certification can be done onsite at your facility and according to these norms and standards:

Norms & Standards for NDT Certification
UT Testing Machine ElectronicSpecification
Hector USIP|xs PACISO 18563-1:2015 Group 2, ISO/IEC 17025
Hector USIPxs-PAC-CV Eco-lineISO 22232-1:2020 Group 2, ISO/IEC 17025
Hector USIPxs-CV Pro.LineISO 22232-1:2020 Group 2, ISO/IEC 17025
USIP|xx PA64;PA64-RX; PA64-RXISO 18563-1:2015 Group 2, ISO/IEC 17025
PA4-StandardISO 18563-1:2015 Group 2, AITM_6-0016_2014-10_5 and Boeing BSS7052, ISO/IEC 17025
PA4-Mod. PulserISO 18563-1:2015 Group 2, ISO/IEC 17025
PA4-PlateISO 18563-1:2015 Group 2, ISO/IEC 17025
PM3.76.xx;PM3.75.xxISO 18563-1:2015 Group 2, ISO/IEC 17025
VPA GEN3ISO 18563-1:2015 Group 2, ISO/IEC 17025
AMB.16.32ISO 22232-1:2020 Group 2, ISO/IEC 17025
UTX.72.45ISO 22232-1:2020 Group2 and AITM_6-0013_2014-10_6, ISO/IEC 17025
UTX.50.xx; UTX.60.xx ; UTX.55.xx ; UTX.71.xx ; UTX.72.xx ; UTX.75.xxISO 22232-1:2020 Group2, ISO/IEC 17025
VIS VCB ; VCB MUXISO 22232-1:2020 Group2, ISO/IEC 17025
USIP40ISO 22232-1:2020 Group2, AMS 2630, ASTM E-317, ASTM B594, BSS7052, BSS7055, BAC 5439, AMS-STD 2154, CSTI006 and P.S. 21211, ISO/IEC 17025

 

Portable Devices

Waygate technicians can take care of certification of your UT/EC/Hardness portable device as well. It’s more common and usually more cost effective to send your portable device into one of our repair shops for calibration/certification than to have this completed at your location. However, if you have a larger fleet, or you have very critical up-time needs, please contact us about a tailored option to perform on-site service at your facility. We will do what we can to find a way to support you!

Our UT/EC/Hardness portable devices can be certified according to the following norms:

Portable Device Certification Norms
Product Model Specification
MENTOR UT PA ISO 18563-1
MENTOR UT CV EN 12668-1 Grp.2
Phasor XS EN 12668-1
ISO 22232
SpotChecker manufacturer
USD 15 manufacturer
USLT 2000 (USB ) manufacturer
USM 22 / 23 / 32 manufacturer
USM 25 / 33 EN 12668-1
manufacturer
USM 35 EN 12668-1
manufacturer
USM 35 X EN 12668-1
ISO 22232
manufacturer
USM 36 EN 12668-1
ISO 22232
manufacturer on request
USM GO EN 12668-1
manufacturer on request
USM GO+ EN 12668-1
ISO 22232
manufacturer on request
USN 50/52 manufacturer
USN 58 EN 12668-1
manufacturer
USN 58 SW EN 12668-1
ISO 22232
manufacturer
USN 60 EN 12668-1
manufacturer
USN 60 SW / ND EN 12668-1
ISO 22232
manufacturer
Reference blocks K1 / K2 / VW / N30 manufacturer
Probes CV EN 12668-2 (soon: ISO 22232)
manufacturer
Probes PA manufacturer
Boltmike III manufacturer
CL 400 manufacturer
CL5 manufacturer
DM 4-Series manufacturer
DM 5 E EN 15317
manufacturer
DME / DME DL / DMV DL manufacturer
DMS manufacturer
DMS 2 manufacturer
DMS GO EN 15317
manufacturer on request
DMS GO + EN 15317
manufacturer on request
PocketMike manufacturer
T-Mike E / EM manufacturer
WM 2 manufacturer
DynaMIC / DL / D manufacturer
DynaPocket manufacturer
MIC 10 / DL / Probe manufacturer
MIC 20 / TFT manufacturer
TIV manufacturer
AUTOSIGMA 3000 manufacturer
LOCATOR 2 / 3 manufacturer
MENTOR EM manufacturer
PHASEC 2200 / 2D / S / 3 / 3D manufacturer
Conductivity Block manufacturer

 

Probe Calibrations

Probe calibrations require measurement devices and tools that we can only operate inside our Waygate facilities. Therefore, probe calibrations cannot be performed in the field. To initiate our in-house service, please request an RMA # by following this link: https://store.bakerhughesds.com/home or contacting a member of our back office team.

 

Turn-Around Time

We understand that time is money. When you send your equipment to us for servicing or repairs, we will always try to get your equipment back to you as soon as possible and keep your downtime to a minimum. For our standard devices, we endeavor a turn-around-time of one week. Our UTTM electronics calibration/certification is more complex and therefore requires around two weeks in our shop. Please excuse that during our busy periods this may take longer.

NDT Calibration and Equipment Services FAQ's
What is an RMA # and why do I need it?

The RMA # (Return Material Authorization) is the unique identifier of your individual in-house service event with Waygate Technologies. We will issue an RMA # to you prior to any shipment into our facility to ensure that your equipment gets recognized and properly routed when we received it.

Can I send more than one instrument per RMA #?

Yes, please communicate this upfront so the RMA can be issued accordingly.

Can I send several RMA #s in one shipment?

Yes, only 1 label is required outside of the box, but please put all RMA sheets inside.

Can I use an RMA # several times?

No, a new shipment always requires a new RMA #.

Can the calibration service be done at my facility?

Yes, depending on the quantity of instruments and which calibration is needed. Please ask for an offer: waygate.service.utsp@bakerhughes.com


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