• Quick access to OEM field operation knowledge, eliminating the time and cost of mobilization to site
  • Direct contact with multiple experts—not only Field Service Engineers, but also wider engineering teams, and suppliers
  • Open connection to all OEM tools for real-time retrieval of all documents, specifications, and drawings

  • Remotely located Field Service Engineers support execution of on-site activities through advanced communications devices
  • HMI remote control to start units, implement upgrades, and optimize the combustion system

  • Planned maintenance execution
  • Midstream and downstream oil and gas
  • Upgrade, installation, commissioning, and start-up



Our turbomachinery service teams deliver a wide range of remote support for field activities—enabling faster solutions and eliminating the complex logistics associated with mobilizing engineering personnel to customer sites.


Field execution
  • Experienced FSEs remotely connected to support facility crew with installation, outage, and upgrade activities
  • Daily outage report and lessons learned
  • Red-flag reviews for execution
  • On-demand remote support


Remote Field Service Support Field Execution


Commissioning and start-up
  • Instruction for field modifications
  • Technical packages for installation and commissioning
  • Remote execution of loop checks, functional tests, and unit start-up after outage/upgrade/installation


Remote Field Service Support Commissioning


DLE/DLN tuning
  • Expert remote optimization of combustion system, requiring only minimally skilled personnel to assist at the site


Remote Field Service Support Tuning


Get in touch with an expert.

Your request has been submitted.
Thank you for your interest. A specialist will be in touch with you shortly.