Login.BakerHughes.com: the new Baker Hughes Identity and Access Management Platform



Overview

Baker Hughes has implemented a new portal to enhance security and reduce risk for our partners and customers when accessing web applications. In order to continue accessing your Baker Hughes applications, you will need to activate your Login.BakerHughes.com user account, powered by Okta, and create your unique credentials.

Watch this short video to learn more about Okta! 

 

Important Information: 

Baker Hughes applications are being onboarded in waves. By the end of 2022, Login.BakerHughes.com login credentials will be used to access all Baker Hughes applications. Until then, there may be a need to use your old login credentials or your new Login.BakerHughes.com login credentials depending on the applications you are accessing. An onboarding schedule is shared below. We will update this regularly as we progress through the waves.

Fill out our Contact Us form for support in accessing your account or questions.

 

Application onboarding schedule:

 

Application
Description
Software License & Delivery Portal
Software License & Delivery Portal is a platform used to distribute and license software products made by Baker Hughes.
Unifier
Unifier is an application used for Business Process Management and as a customer portal for ENG document exchange.
SFDC
Salesforce is an application used to manage external users in customer communities.
OIC Lifespan
Application to stimulate different impacts on refinery performance. Also known as LIFESPAN blending model.
Anaqua
Application to manage intellectual property, Legal Matter Management& Invoice
Inspection Works
Application to help users to identify the results of inspections.
Training.BakerHughes.com
This is a Learning management system used by TPS.
Inspection Academy
Application to host training content leveraged by internal or external users.
TPS Process Weaver
Application to manage transportation logistics, shipping, and tracking activities. 
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Self-service user guide

Reference this user guide to activate your account. 

FAQ
 
Okta Migration
 

What is Login.bakerhughes?

  • The new foundation for secure access to Baker Hughes applications. This platform will securely connect customers, channel partners, and suppliers to the applications and tools they need.

Why are we migrating?

  • To provide a more secure, standard, and seamless way for customers, channel partners, and suppliers to manager their login experience across Baker Hughes applications and tools. 

Is the transition from the current systems to Login.BakerHughes.com automatic?

  • No, all users will need to complete a onetime account activation to ensure access to Baker Hughes applications.

When will I stop using my current login credentials?

  • Baker Hughes applications are migrating to the new login credentials throughout 2021-2022, at which point you will have one common set of login credentials for all your Baker Hughes applications. During this time you may have to maintain multiple sets of login credentials, depending on the application migration schedule.
 
Rollout
 

When will I know to complete account activations?

  • You will receive an email from Baker Hughes informing you of the need to complete your account activation. The email contains a link to activate your new account and is required for completing account activation.

Is account activation required?

  • Yes, to ensure access to Baker Hughes applications and tools all users must complete a onetime account activation process.

How do I know if I've completed my account activation?

  • Upon activation, you will be logged into the platform.

What should I do if I do not receive or cannot find the account activation email?

  • Please fill out our Contact Us form with any questions.

 

Using Login.bakerhughes
 

How is Login.bakerhughes used?

  • The platform is used to provide customers, channel partners, and suppliers access to Baker Hughes applications and tools.

Do new users need to be granted access to Login.BakerHughes.com by a Baker Hughes employee?

  • Existing users of Baker Hughes systems will be granted access. New users will be added by Baker Hughes employees.

Can I use my Login.BakerHughes.com credentials to access all Baker Hughes applications?

  • By the end of 2022, Login.BakerHughes.com login credentials will be used to access all Baker Hughes applications. Until then, there may be a need to use your old login credentials or your new Login.BakerHughes.com login credentials depending on the application you are accessing.

I’m having trouble with my account activation. Who can I contact for support?

Fill out our Contact Us form to log a support ticket.